Yes. Transtur guarantees the reserved car category, not a specific brand or model. You can receive a similar one within the same category, or higher if there is no availability.

Rental prices may vary depending on the tourist season, car category, rental days and type of service to be contracted.
The prices that we show in that format are the minimum price at which the service could be accessed.

The rental price shown includes: the daily value of the rental, the liability waiver or insurance coverage, the fuel and the collection supplement at the Airport offices. It does not include other payments that you must pay at the beginning of the rental, such as the additional driver or the dro-of supplement if you wish.

No. All payments are made electronically using credit or debit cards that are valid in the country, regardless of the method by which the reservation was made.

No. In the event that you fail to complete the payment of your reservation, it will never be confirmed.

Yes. To make the payment from Cuba with any international card, you only need to have a VPN application or tool on your device and have it connected at the time of booking.

You can contact the specialists of the Transtur Reservation Center at # 78350000 or via email cubacar@transtur.cu but you can also review the different sections of the page where much updated information appears.

1. Can I receive a different model car than the one I booked?

2. What does the price in the offers mean when it says From $60 usd for example?

3. What does the price of a car rental include?

4. Can the car rental be paid in full or in part in cash?

5. Can I reserve a car without completing the payment?

6. Can I pay from Cuba with an international card, specifically with an American one?

7. Where could I look for information if I have any questions?

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